How long does the hair need to be?

   ¼ inch or the length of a grain of rice


Is there anything I need to do before waxing?

   No. Do not shave or trim the esthetician will do that for you. You can exfoliate with a mild body scrub.


What type of wax do you use?

   Hard Wax Strip less, natural bees wax


Do you Sugar Wax?



Can I still come during my cycle?

   Yes. Just make sure you have a tampon.


Can I come if I’m pregnant?

   Yes. We do wax pregnant women. We do provide alternative positioning. 


What is the difference between the Bikini, Almost Brazilian & Brazilian?

   Bikini Line is everything outside the panty line; a little off the top 

   Almost Brazilian is everything upfront as little as much you would like taken off. Outer & Inner Labia     

   Brazilian is everything upfront as little or as much you would like taken off including the butt/back strip.


What is included in the Full Body Wax?

   Women: Brows, Underarm, Brazilian & Legs. Men: Brows, Nose or Ears, Underarm, Manzilian & Legs


Can I get a shaped heart or any other shapes?

   Unfortunately, we don’t do stenciled shapes but we can do triangle, martini glass & landing strips


Does it Hurt?

   Everyone’ pain tolerance is different. But the more you wax the thinner & softer it gets. So, it’s less painful each time you come.


How often should I get waxed?

   Every 3-4 weeks or what is instructed by your Esthetician


How often should I use PFB?

   Twice a day for ingrown, once a day for maintenance. Peeling may occur which is a part of the exfoliation process. If excess peeling occurs reduce usage from 2 times daily to 1.


What are the product ingredients of the skincare products used?

   Botanical Science & L’bri is the brand we use for skincare treatments. Aloe Vera based products. Please visit candeeskin.Lbri.com or Call 972.217.3179


Do I pay online?

   No. All payments will be collected upfront or at the time of your service. A card will be saved on file for you. If you choose to not pay for your services with that card, services can be paid upfront in store 


How do I book online?

   Follow the prompts, once the bio/pic pops up click directly on the pic, then move on to the next prompt. I can also get you booked since I have you on the line.


Are there any rules of etiquette?

   Honor the environment with silence; it is one of tranquility and relaxation. Remember that your treatment will end on time so that the next guest is not delayed. The use of cell phones, cameras and electronic devices is not permitted in the spa. Arrive early. Don't cheat yourself out of your relaxation time.


What if I arrive late to my appointment?

   Arriving late will simply limit the time for your treatment, thus    lessening the effectiveness and your pleasure. You will still be charged the full fee for the appointment.




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cancellation policy

     Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 12 hours in advance. Any cancellations with less than 12 hours of notice are subject to a cancellation fee amounting to the cost of the scheduled service. 

    Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and can have travelled to the spa specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.

    When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation so please have your credit card  ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment.