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Waxing FAQs

How long does the hair need to be?

   ¼ inch or the length of a grain of rice

 

Is there anything I need to do before waxing?

   No. Do not shave or trim the esthetician will do that for you. You can exfoliate with a mild body scrub.

 

What type of wax do you use?

   Hard Wax Stripless, Natural Beeswax

 

Do you Sugar Wax?

   No

 

Can I still come during my cycle?

   Yes. Just make sure you have a tampon.

 

Can I come if I’m pregnant?

   Yes. We do wax pregnant women. We do provide alternative positioning. 

 

What is the difference between the Bikini, Almost Brazilian & Brazilian?

   Bikini Line is everything outside the panty line; a little off the top 

   Almost Brazilian is everything upfront as little as much you would like taken off. Outer & Inner Labia     

   Brazilian is everything upfront as little or as much you would like taken off including the butt/back strip.

 

What is included in the Full Body Wax?

   Women: Brows, Underarm, Brazilian & Legs. Men: Brows, Nose or Ears, Underarm, Manzilian & Legs

 

Can I get a shaped heart or any other shapes?

   Unfortunately, we don’t do stenciled shapes but we can do triangle, martini glass & landing strips

 

Does it Hurt?

   Everyone’ pain tolerance is different. But the more you wax the thinner & softer it gets. So, it’s less painful each time you come.

 

How often should I get waxed?

   Every 3-4 weeks or what is instructed by your Esthetician

 

How often should I use PFB?

   Twice a day for ingrown, once a day for maintenance. Peeling may occur which is a part of the exfoliation process. If excess peeling occurs reduce usage from 2 times daily to 1.

 

What are the product ingredients of the skincare products used?

   Botanical Science & L’bri is the brand we use for skincare treatments. Aloe Vera based products. Please visit candeeskin.Lbri.com or Call 972.217.3179

 

Do I pay online?

   No. All payments will be collected upfront or at the time of your service. A card will be saved on file for you. If you choose to not pay for your services with that card, services can be paid upfront in store 

 

How do I book online?

   Follow the prompts, once the bio/pic pops up click directly on the pic, then move on to the next prompt. I can also get you booked since I have you on the line.

 

Are there any rules of etiquette?

   Honor the environment with silence; it is one of tranquility and relaxation. Remember that your treatment will end on time so that the next guest is not delayed. The use of cell phones, cameras and electronic devices is not permitted in the spa. Arrive early. Don't cheat yourself out of your relaxation time.

 

What if I arrive late to my appointment?

   Arriving late will simply limit the time for your treatment, thus lessening the effectiveness and your pleasure. You will still be charged the full fee for the appointment.

Waxing After Care

No Steaming Hot Showers for 24 hours 

No Sexual Activity or Workouts for 2-3 hours

No Pool or saunas 24 hours 

Avoid exfoliating for 2 days 

Continue to wear loose clothing directly after your service. 

Book every 4 weeks for best waxing results

 

For concerns of In-grown Hairs, Bumps, Breakouts & Hyperpigmentation, speak with your Technician about our PFB Products 

PFB Products can be purchased in-store

 

Microblading Pre-Care

 
  • Do not work out 24 hours before procedure.

  • No alcohol or caffeine 24 hours before procedure.

  • Avoid sun and tanning one week prior to procedure.

  • Do not take Aspirin, Niacin, Vitamin E or Advil/Ibuprofen 24 hours before procedure.

  • No brow waxing, tinting, microdermabrasion or chemical peels one week before.

  • Discontinue Retin-A 4 Weeks Prior.  

  • Do not use AHA skincare products close to the eyebrow area 2 weeks prior to and 2 weeks after your procedure.

  • No Botox around the brow area 2 weeks prior.

  • Please Note: You will be more sensitive during your menstrual cycle.

Contraindications:

  • under 18 years of age, diabetes, pregnant or lactating women, glaucoma

  • skin diseases such as psoriasis, eczema and undiagnosed rashes or blisters on the site that is to be treated

  • allergies to makeup or colors, easily triggered post inflammatory hyper pigmentation 

  • transmittable blood conditions like HIV or Hepatitis

  • active skin cancer in the area to be tattooed

  • hemophiliac, thyroid medication, healing disorder, blood thinners

  • uncontrolled high blood pressure or mitral valve disorder, accutane or steroids 

Other contraindications:

AHA’s (lactic, glycolic, citric, retinoic and tartaric acids) or any OTC creams and lotions for tone correcting, anti-aging, exfoliating, fading can discolor your permanent makeup
Flu or Cold: Please stay home, reschedule your appointment if you have cold or flu or sinus/respiratory infection.
Coumadin: Amount of bleeding and response to topical epinephrine will determine coverage per appointment. If excessive bleeding occurs, extra appointments may be necessary for desired outcome or procedure may not be effective.
Juvederm or other "fillers": Get permanent makeup first or ask your juvederm tech for clearance.
Shingles: If you have shingles on your face, wait several months to get permanent makeup.
Eyelift or blepharoplasty: Wait about 3 months. 

Microblading Post-Care

 
  • Do not work out 24 hours before procedure.

  • No alcohol or caffeine 24 hours before procedure.

  • Avoid sun and tanning one week prior to procedure.

  • Do not take Aspirin, Niacin, Vitamin E or Advil/Ibuprofen 24 hours before procedure.

  • No brow waxing, tinting, microdermabrasion or chemical peels one week before.

  • Discontinue Retin-A 4 Weeks Prior.  

  • Do not use AHA skincare products close to the eyebrow area 2 weeks prior to and 2 weeks after your procedure.

  • No Botox around the brow area 2 weeks prior.

  • Please Note: You will be more sensitive during your menstrual cycle.

Contraindications:

  • under 18 years of age, diabetes, pregnant or lactating women, glaucoma

  • skin diseases such as psoriasis, eczema and undiagnosed rashes or blisters on the site that is to be treated

  • allergies to makeup or colors, easily triggered post inflammatory hyper pigmentation 

  • transmittable blood conditions like HIV or Hepatitis

  • active skin cancer in the area to be tattooed

  • hemophiliac, thyroid medication, healing disorder, blood thinners

  • uncontrolled high blood pressure or mitral valve disorder, accutane or steroids 

Other contraindications:

AHA’s (lactic, glycolic, citric, retinoic and tartaric acids) or any OTC creams and lotions for tone correcting, anti-aging, exfoliating, fading can discolor your permanent makeup
Flu or Cold: Please stay home, reschedule your appointment if you have cold or flu or sinus/respiratory infection.
Coumadin: Amount of bleeding and response to topical epinephrine will determine coverage per appointment. If excessive bleeding occurs, extra appointments may be necessary for desired outcome or procedure may not be effective.
Juvederm or other "fillers": Get permanent makeup first or ask your juvederm tech for clearance.
Shingles: If you have shingles on your face, wait several months to get permanent makeup.
Eyelift or blepharoplasty: Wait about 3 months. 

microblading post care

 

Apply A&D Ointment to treated area, twice daily for 7 days

Apply A&D Ointment on to treated area before showering or washing face

 

Do Not use soaps or facial cleansers on treated area for 7 days 

Do Not Rub or Pick at treated area, allow it to flake off on its on 

Do Not use chemical peel, Facial cleansers or scrubbing on the treated area for at least 7 days or until healed 

Avoid Tanning bed & the Sun (For at Least 1 week after your procedure)

Limit Increased sweating.

No Swimming, Hot sauna, steam rooms, hot baths, or Jacuzzis.

Performing tasks related to heavy household cleaning such as: garages, basements, and attics where there is an abundance of airborne debris.

Smoking is discouraged.

Excessive drinking which can cause loss of pigment and longer healing time.

Driving in open air vehicles such as: convertibles, boats, bicycles, and motorcycles.

 

After 7 Days 

Gently rinse treated area with a mild anti-bacterial soap and gently pat area dry, to prevent fading to treated area it is recommended to apply sun screen with an SPF 30 

 

Post Procedure Follow Up cannot be performed before 4 weeks. 

Failure to follow post procedure instructions may result in loss of pigment discoloration. Remember that the colors will appear brighter immediately following the procedure and will soften as the healing process occurs.

 

A touch up procedure will be necessary within 1st 6 weeks, so please call and schedule an appointment 

 

You will not be able to donate blood for 1 Calendar Year following your procedure, 

per guidelines of the American Red Cross

Microblading FAQs

 

What is Microblading?

Microblading, also known as Eyebrow Embroidery is a procedure categorized under permanent makeup, but unlike traditional cosmetic tattooing, it is less invasive and is considered semi-permanent. Microblading typically lasts 1-3 years, depending on skin type and skincare routine.  The procedure is done by using a hand tool with ultra fine needles and each 'hair' is gently etched into the skin, giving an incredibly natural and realistic look. Microblading can dramatically correct or fully reconstruct lost eyebrow and is excellent for those wanting to enhance their brows or who have little to no eyebrows, thinning brows from age or over tweezed brows. Pigments used are chosen to match the natural or desired brow color and skin tone will also be taken into consideration. 

 

How long does it take?

For the first Microblading session, the entire procedure should take about 2.5-3 hours. During this session, the brow technician will shape and style the client’s brows for client approval. We then follow with pigment color selection.  Once the client is satisfied with the choices, we begin the procedure.

The client is to come in for a follow up visit in order to have any minor necessary touch ups. The second Microblading session takes place after 4-6 weeks after the initial session. This session will take approximately 1.5-2 hours to complete.

 

How long does it take to heal?

The eyebrow area will be slightly red after the procedure and color will appear very dark. This is normal for the procedure and part of the healing process. The color will fade by up to 40% as it heals. In the following days, the eyebrows will continue to be dark and you will notice slight scabbing. Do not pick at the scabs as this may damage the skin and the outcome of the microbladed area. The eyebrows will lighten up in color as it heals. No down time is required after microblading procedure.  It takes approximately 7-14 days for the brows to heal over, and about 1 month for the color to fully set in. You'll notice the color is very light right after the two weeks after healing; the skin will have an opaque milky looking quality to it. This is known as the milk skin and is common in tattooing. This is due to the the tissue still healing from the inside out even though the surface of the skin is healed. True color will reveal itself once healed.

 

Is the touch up session necessary?

Yes! A touch up session after 4-6 weeks is necessary as everyone heals differently and outcome will vary. Certain areas may not pick up during first session and will need to be refilled.  Pigment color may need to be adjusted, brow thickness and more strokes can be added. Individuals with oily skin often require a deeper shade during the touch up session as the oils tend to lighten the pigment. Most importantly, your touch up session is when we refine your brows to ensure it looks perfect and retains the color for the whole year!

 

 

Can I get my touch up session sooner than 4 weeks?

Touch up sessions should not be done earlier than 4 weeks after initial microblading session as pigment color has not fully settled into the skin. Most importantly, this is to prevent scar damage as the tissue requires time to completely heal.

 

Is it painful?

The pain level for the procedure is considered mild to none.  Prior to the procedure your brow technician will apply a topical anesthetic to numb the area, and also reapplied during the procedure.  Everyone responds differently to anesthetic; depending on the client, the feeling of the procedure has been described as light cat scratches to not feeling anything. Topical anesthetics used may contain lidocaine, prilocaine, benzocaine, tetracaine and epinephrine. 

After the procedure, redness and slight swelling in the area is normal.  Clients describe the area feeling similar to a light sunburn.  Clients can take Tylenol but not aspirin or ibuprofen.

 

How long does it last?

Since microblading pigments are not implanted into the skin as deep as traditional tattoos, the area will naturally fade overtime.  Microblading typically lasts 1-3 years, depending on skin type (normal, oily, dry), age (youthful/mature). Skincare routine will also affect the lasting effect of the pigment: patients who tan, uses products with AHA or Glycolic Acid with fade faster as your skin will resurface faster. Each individual's color retention within the skin will vary. To maintain the brows looking fresh, a touch up is suggested every 12-18 months. Clients can let the microbladed area fade over time, but please note a slight shadow may remain.

Lash FAQs

 

WHAT ARE EYELASH EXTENSIONS?

Eyelash extensions are a weight-less, a semi-permanent enhancement shaped like a single eyelash.  The extensions are available in a variety of widths, lengths, and curls (and colors).  We use Mink extensions, which are virtually weightless.  They are tapered (larger at the base and extend to a pointy tip).  Because our extensions are tapered, with enough applied it will give the illusion you are wearing eyeliner.  

 

Each individual fiber (or sprig of volume) is adhered to a single, natural lash. Because the extensions are attached to a single lash, you will be able to comb through them.  This also allows each natural lash to grow on its own cycle, without pain, pulling, or pinching.

 

Our experienced, professional lash stylists will choose a variety of extensions to design a formula especially for you, showcasing a flattering and naturally beautiful look according to your eye shape and eyebrow arch placement.

WILL THEY DAMAGE MY NATURAL EYELASHES?

Eyelash extensions in general, should not damage your natural eyelashes.  The method which eyelash extensions are applied varies greatly. 

 

Our licensed professionals are careful to choose extensions which are not too heavy or too long for your natural lashes.  Please be mindful: if you’ve had long or heavy extensions applied by another salon, they will eventually cause damage to your natural lash and you eventually may not be able to wear extensions.  At Candee Lash, we care about the health of your natural lash and will NEVER apply a long or heavy extensions that will damage your natural lashes.

AM I A CANDIDATE FOR EYELASH EXTENSIONS?

Eyelash extensions are a wonderful addition to your beauty routine.  We are primarily concerned for the health of your natural lashes and want to be certain you meet the following criteria:

  • Your eyes are free of any signs or symptoms of infection;

  • Your eyes have fully recovered from recent eye surgeries or procedures;

  • You are comfortable lying down for a few hours;

  • Consult your physician if you are pregnant and/or have medical conditions, in recovery from treatments, taking medications or have allergies.

 

Considering the items above, there may be some candidates, who experience the following factors which may not be candidates for eyelash extension services:

  • Those who rub their eyes frequently –if this is from allergies or out of habit;

  • Those who have highly sensitive skin – while we do carry a low-allergen adhesive, this service may cause more reactions in certain candidates;

  • If you are ill or currently have allergies – if you have a cold, sinus infection, bronchitis, or flu, etc. please stay home and get well. No worries, we can reschedule your appointment for a time when you are feeling well.

  • If your natural lashes are very curly - unfortunately as your natural lash grows in, the extension will lay in an unnatural direction. This may be more irritating for you, and because of this excess “wear” on the lash, the extensions will not last as long.

  • If your natural eye shape is too deep inset or if your cheekbones are too high - to perform our procedure, we need to be able to effectively isolate your lower lashes from your upper lashes.  This is not possible to do so on some clients with deep-set eyes or high cheekbones.  Don't be discouraged; we have a few tricks - if we can manage to get the upper and lower lashes separated, we'll certainly apply your extensions.

  • If you don’t have natural eyelashes – our extensions are placed on a natural lash; and we need your natural lash to be healthy and strong enough to support an extension. Unlike using other lash processes such as a strip or flares, we cannot create lashes where there aren’t any.

  • If you have an allergy to cyanoacrylate. What is cyanoacrylate? Well, if back in the day you used to have acrylic nails and developed an allergy, it is likely it was from cyanoacrylate. 

I DON’T HAVE EYELASHES, CAN I WEAR LASH EXTENSIONS?

Clients who do not have natural eyelashes unfortunately are not candidates for our service.  In order to apply extensions, we need a minimum length of your natural lash to secure the extension.   If you have any questions or concerns, we absolutely can schedule a consultation.

 

If you are undergoing medical treatment such as chemotherapy or steroid use which may be contributing to your eyelash weakness or fall out, please contact us so we may determine when it will be advisable for you to begin wearing extensions.

HOW LONG DO THEY LAST?

Each eyelash extension lasts for the natural life of the eyelash cycle – depending on your routine, age, and genes, EACH lash hair cycle is typically around 4 months.  Believe it or not, your natural lashes do grow and shed, all at different lengths and times.

 

We generally lose between 3-5 natural lashes a day, though we do not notice them -- However, when you are wearing eyelash extensions, you will become more aware of how many you are shedding.  Don’t worry – it’s all part of the natural process our bodies go through on a regular basis.

 

Most clients, depending on their natural growth cycle, preferring a fuller lash line, schedule their appointments every 2 weeks for their touch-up appointment.  This will ensure a cohesive appearance.  Whereas other clients have a slower growth cycle and can maintain their extensions with a perfection session (fill-in) every 3 weeks.

 

Much of how long they last depends on how you care for them at home.  This includes eye-make-up choices, cleansers, exposure, etc.

ARE THEY WATERPROOF?

Yes!  You can shower and swim in them after the curing process - which is 24-48 hours.  You must avoid moisture/getting them wet for the first 24 hours.   

 

What happens if I get them wet before 24 hours?   The adhesive will "bloom".  It will triple in size and turn a grey-ish color.  It's not cute.  We will have to remove the extensions that have been exposed. 

 

Of special note, if you wait 48 hours prior to exposing them to moisture, your retention will be approximately 10 percent greater.  We know this, because we have counted lashes and had our clients test our theory.  This a major advantage compared to wearing mascara.  You don’t have to worry about it running after they are wet.  Not to mention, your morning routine will be shortened by not having to “clean up” after trying to apply mascara.

WHAT IS THE APPLICATION PROCEDURE LIKE?

The procedure is quite tranquil.   It is painless, gentle and relaxing.  Many of our clients enjoy soft conversations or drift off to sleep.  Whether it is your first visit or fill in, the procedure will always be the same.

 

When you lay back, we will make sure your neck and back are comfortable.  It is best if your chin is up toward the Lash Stylist.  This will help “open the angle” of the lash line for maximum lash application.  We will them apply your eye pads, which will isolate your lower lashes from your upper lashes.

 

We will then prime your lashes, which extends the cleansing process and adjusts the pH of your lashes to create a stronger bond to our eyelash adhesive.

 

At your touch-up appointments remove any lashes that are outgrown or pointing in the wrong direction.  **As your natural lashes grow out of the follicle, they naturally twist and turn. No worries, we’ll instruct you on how to handle that one rogue lash.

 

We then will balance your lashes on both eyes and then replenish your extensions.  We adhere the extensions by using our specially formulated medical-grade adhesive, which attaches to your lash hair only, never to your skin.

 

We will place each individually sized extension approximately 0.5-1mm away from your natural lash line.  We are careful not to leave chunks of adhesive in your lash line. Our goal is to design a flattering, natural enhancement for your eye shape while being mindful of your eyebrows, hooded eyelids, eye shape, and your overall desired look.  

 

Keep in mind, we lose more extensions on one eye due to the way we sleep, or naturally loosing more lashes on one eye versus the other.

Typical lash loss is 3-5 a day!

HOW DO I PREPARE FOR MY APPOINTMENT?

Please arrive with your eyes free of any eye makeup and have your lashes freshly cleansed and rinsed free of any detergent.  We understand you keep a busy schedule; if you are unable to arrive without eye makeup, please arrive early to use the remover and cleanser provided so we may maximize your appointment time by applying extensions.

 

Avoid caffeine and any stimulants.  Your eyes involuntarily move and stimulants will increase this action.  For our service, it is crucial we have a steady surface to work with to give you a quality result.

Be prepared to relax, lay still, and enjoy your experience.

For your safety (and respect for other clients' services), please do not bring your small children or infants to your appointment. Please don't misunderstand, we adore kids - just not in our treatment area.  We strive to keep a relaxed and safe environment for all our clients.  Our artists are working in detailed, finite spaces which requires extreme precision; a great amount of concentration while using very sharp tools.  A child resting on you - moving you - or distracting you in any way inhibits or our artists from giving you the highest quality service.  Kindly find a sitter during your appointment times.

Silence your cell phone. We want to create a relaxed environment where you can take a nap and unwind for an hour or so.  Distractions from the outside world are always going to be there...and they will be there after your appointment.  Your time with us should be about letting you relax for a while.  Take a break with us and wake up looking glamorous.  

HOW LONG IS MY APPOINTMENT?

Appointment times depend on your service, experience of your lash artist, and the number of days you are away from your most recent eyelash appointment.  Times can be seen on our pricing page.

I WEAR CLUSTERS/INDIVIDUALS/FLARES OR STRIPS, WILL THEY LOOK LIKE THAT?

The short answer is: “No”.

 

The long answer is: Clusters/individuals/flares or strips create the appearance of thicker, fuller lashes by adding lashes to the lash line. 

 

Unfortunately, long-term use of these products usually contributes to damage and to your natural lashes due to the weight, adhesive process, and removal process of these types of artificial applications.

 

Unfortunately, haphazard applications do exist and are being marketed to customers as "volume".  Buyer beware!!

 

Cheaper is not better when it comes to the health of your lashes! 

 

True volume fans are hand-made (no glue-bulb), take skill and lots of practice to master and they are meticulously adhered to 1 natural lash - you can comb through them!  Flares are identified by their obvious large glue bulb at the base of the flare. Sadly, some salons do not take the time or care about their client's lashes and do not isolate individual lashes like we do. The result is you CAN NOT comb through your natural lashes. This causes many issues for the natural lashes, including traction alopecia and possibly blepharitis.

 

At The Candee Lash, we care about the health of your natural lashes.  We meticulously apply one extension to one natural lash.  While we can vary the lengths and widths of our extensions, we cannot add lashes.  We simply work with enhancing your own natural lashes.

If you are accustomed to wearing clusters/individuals/flares or strips, please schedule a consultation; we’d love to help you keep your natural lashes as healthy as possible.

I HAVE A SPECIAL OCCASION, WHEN SHOULD I GET MY LASHES APPLIED?

We suggest your initial set should be applied at least 2-3 weeks prior to your event, with a perfection session (fill-in) scheduled 2-3 days prior to your event.   By planning your appointment in advance, we will be able to accommodate any adjustments to the appearance of your lashes; including curl, length, volume or shape.

 

SCHEDULING APPOINTMENTS​​​

Our appointments are scheduled by time.  Your appointment is your time and our opportunity to create an artistic, full look for your lashes.

 

Being on time to your appointment with your eye-makeup removed and your lashes freshly cleansed will give your Lash Stylist the maximum time to apply your extensions. In most cases, if a client arrives late we cannot add additional time to their appointment.  However, if there is an opportunity to do so, the Lash Stylist will offer it in 15 minute increments for an additional fee.
 

IF YOU ARE FEELING SICK:  Please let us know as soon as you think you cannot make it.  Do not come into the salon!  We will reschedule our appointment. ​​​

THE ONLINE SCHEDULE DOESN’T HAVE ANY OPENINGS ON THE DAY I’M AVAILABLE, IS THERE AN OPENING?

Our online schedule reflects our available appointment times.  If you do not see an opening for a particular time, day, or month; it is because we are booked.  We encourage you to check each lash stylists’ schedule, and also check back frequently as cancellations do occur and will be reflected online.  You may also send an email to : info@candeeskincom with your availability and we will add you to our cancellation list.

We understand last-minute emergencies pop-up.  We'd love for you to keep your appointment; and not have to pay for lash extensions you are unable to wear.  However, if you are unable to make your scheduled appointment, please contact us as soon as possible to reschedule. CALL 972.217.3179 and let us know you are unable to attend your appointment.  All cancellations within 12 hours, or no shows, will be charged 50% of the appointment fee.  We reserve the right to discontinue scheduling appointments with clients who no show 2 times, or continuously cancel with less than 24 hours notice.

 

If there is a need to reschedule, please CALL 972.217.3179.

***PLEASE DO NOT REPLY TO THE TEXT REMINDER***   This is an unmonitored mailbox and we will not receive this message.  Please be sure to call and leave a voicemail with your name, number and appointment time; or CALL 972.217.3179 regarding changes to your appointment.

IF YOU ARE FEELING SICK:  Please let us know as soon as you think you cannot make it.  Do not come into the salon! ​​

WHAT IS YOUR CANCELLATION/RESCHEDULING POLICY?

Any cancellation and/or rescheduling of your appointment must be done NO LATER than 24 hours before your scheduled appointment.
Clients that are 15 minutes late to scheduled appointment will be considered a late cancellation and will need to reschedule their appointment for another date and/or time.
All appointments canceled and/or rescheduled on the day of your appointment will be billed 50% of your appointment cost.
All NO SHOWS will be charged 100% of the appointment cost.​​

 

HOW IS THE CANCELLATION FEE APPLIED

When you register with our online scheduling program, you will sign a waiver and be required to enter your credit card number.  This number is kept in a secure location and we will not be able to access it.  When you arrive for your appointment, you are “checked in.”  If you do not arrive for your appointment the system automatically assess the fee to your credit card.

 

If you no show or reschedule from 24 hours to the time of your appointment, a 50% fee will be applied to your credit or debit card.

We would hate for you to pay for lashes you are not receiving.  Please give us enough notice to accommodate any changes.​​

DO I GIVE GRATUITY?

Eyelash extensions are a personalized beauty service; therefore gratuities are given at your discretion.​​

MISCELLANEOUS

We only provide classic lash fills from other companies work, we do not provide fills on volume/hybrid lashes. You will need to get a removal and a new set
We do not give refunds on any services provided if you are unhappy with your service we will bring you in for a correction within 48hrs of your service.

Feel free to contact us with any further questions, keep in mind we cannot answer the phone when we are with clients, but will return your call as soon as possible.  If you leave a voicemail please include your name and phone number, or email us: info@candeeskin.com

 

Lash After-Care

HOW DO I CARE FOR MY EYELASH EXTENSIONS?

Your new eyelash extensions are fairly maintenance free.  The general rule of eyelash extensions is “The less you touch them, the longer they last”.  The biggest enemy of lash loss is oil.  Oil can come from our fingers or from the products we apply.  Avoiding direct contact with oils will help maintain longevity of your lash extensions.  There are a few other guidelines to keep in mind:

  • After each appointment, avoid moisture, steam and eye make-up for 48 hours.  This means: avoiding exercise, steam from a shower, sauna, raindrops, or tears from an emotional movie.

  • After 48 hours: Always use an oil-free eye make-up remove.

  • Every evening: Cleanse your lashes with a lint-free wand.  The adhesion point is rough, and lint from a towel or a q-tip may get caught in the bond and cause irritation to your eye.  Your extensions are placed 1mm away from the root of your natural lash at your lash line.  We all know 1mm is quite small - but there is a chance dead skin, debris, or make-up may accumulate in this small space and cause damage to your natural lash.  No worries, this can be avoided by thoroughly cleansing your lashes on a daily basis.  All of our lashes naturally grow in and shed.  There are times when one eyelash is on a growth cycle and it will become super long; while its neighbor is dormant.  If this happens, DO NOT PULL OUT YOUR EXTENSION: IT IS ATTACHED TO A NATURAL LASH and we need to preserve them!  This is also the reason we do not attach extensions to more than one lash at a time.

  • Avoid any long-wearing, waterproof eyeliners and mascaras.  If you must wear liner on your lower lid, please let us know so we may advise one which pairs well with your new extensions.

  • Schedule timely perfection session (fill-in) appointments with your stylist to maintain your beautiful extensions.  Everyone loses their hair at different rates; typically our clients schedule their appointments every two weeks to avoid any large gaps in their lash line.

  • Alert your other personal care providers such as Estheticians, Facialists, and Massage Therapists.  Do not let them use their oil-based products over your eyelash extensions!  Ask them to kindly place lint-free eye pads over your eyes when performing their steam and facial massage services.

  • Avoid intense heat (yes, possibly a hair dryer) and steam. Be sure to wear eye protection while in the tanning booth.  Your extensions are delicate and if under enough heat or steam may prematurely shed.

  • Be aware we all have a natural hair shedding cycle.  Believe us when we say, we all have one.  Especially when the weather turns warmer or cooler, the hair on our bodies reverts to a primitive status where we shed or grow hair according to the seasons.  Sometimes we shed more times than others – no worries – it’s totally natural.

  • Do not use an eyelash curler on your extensions – you will break the adhesive bond and your beautiful, new extensions will not hold.

  • Always use LINT FREE wands to clean your extensions.

 

Massage Descriptions

Introductory Massage

The application of soft-tissue manipulation techniques to the body, generally intended to reduce stress and fatigue while improving circulation. 

Various forms of touch therapies that may use manipulation, movement, and/or repatterining to effect structural changes to the body. 

Only booked on First Time Massage Customers

Deep Tissue Massage

Deep tissue massage offers both physical and psychological benefits. Unlike other massage techniques that focus on relaxation, deep tissue massage helps to treat muscle pain and improve stiffness. ... People have also reported that deep tissue massage helps with: sports injuries. 

 

Swedish Massage

Swedish Massage Therapy involves soft, long, kneading strokes, as well as light, rhythmic, tapping strokes, on topmost layers of muscles. By relieving muscle tension, Swedish therapy can be both relaxing and energizing.

 

NO CHILDREN ALLOWED.

DRAPING MANDATORY ON ALL SERVICES

Intimate Brightening FAQs

 

What is “Anal Brightening ” and is it only used on this area?

Anal Brightening is the process of brightening the skin in the anal region and is commonly used on other intimate areas like bikini, nipples and underarms. It can also be used be used on any external area of the body that has hyper-pigmentation

 

Is it common to have discolored intimate areas?

Yes, it’s more common than people think. The main causes for hyper-pigmentation include sun exposure, hormonal influences including pregnancy, age, skin injury and inflammation. Any area on the body that has redness from sunburn, chaffing or irritation can eventually turn brown.

 

How light will the area become with regular use?

The all-natural formula will safely lighten the skin to a more even skin tone. You will not achieve any hypo-pigmentation, where the skin becomes lighter than the baseline skin color.

How do you maintain the lightened results?

For best results have the 4 step in house professional treatment 1-2 times a week until desired color is achieved, then maintain at home by using the BrightenUP 2-step system twice a day.

How long until the results are seen?

Instantly! Usually 1-3 shades lighter after the first professional treatment.

Do the products contain any harsh chemicals?

No, our products are all-natural and do not contain harsh chemicals like hydroquinone, kojic acid or mercury. Hydroquinone is associated with many unpleasant side effects and it is our opinion that it is not appropriate for use on intimate areas.

What the active ingredients that lighten the areas?

The main active lightening ingredients in Step No. 3 – Brighten:

Phenylethyl Resorcinol: A whitening agent that has been found to have the ability to inhibit tyrosinase activity

Lactic Acid: AHA To treat hyper-pigmentation, age spots and improve uneven skin tone.

Sodium Ascorbyl Phosphate (Vitamin C): A stable, water-soluble form of vitamin C that functions as an antioxidant and is potentially effective for brightening an uneven skin tone.

Cucumis Sativus (Cucumber) Extract: antioxidant, anti-inflammatory, and skin-conditioning properties, reduces excess oil.

Emblica Phyllanthus (Indian Gooseberry) Extract: Contains very high amounts of Vitamin C, or Ascorbic Acid, a powerful antioxidant known to reduce wrinkles, suppress pigmentation, and help skin retain its natural moisture.

Ascorbyl Palmitate (Vitamin C): A soluble derivative of vitamin C, which is non irritating and more stable than pure vitamin C, which means it is well suited for extra sensitive skin.

Arctostaphylos Uva-Ursi (Bearberry) Leaf Extract: Bearberry extract (Latin name Arctostaphylos uva ursi) has antioxidant properties, and is known to have skin-brightening properties.

Glycyrrhiza Glabra (Licorice) Extract: Antioxidant, skin-conditioning agent – humectant, Licorice is a soothing and healing extract used to treat sensitive, irritated or inflamed skin. It also helps to reduce the appearance of age spots and discoloration as a natural skin lightener.

Morus Alba (Mulberry) Extract: Has antioxidant properties, but its main benefit for skin has to do with calming signs of irritation along with its potential to fade the look of discolorations and uneven skin tone.

Citrus Medica Limonum (Lemon) Extract: high levels of natural antioxidants, particularly Vitamin C. Research has shown the association between application of Vitamin C and the protection of skin from potential UV damage, as well as its ability to help lighten discoloration.

 

Are these products safe for people with hypersensitive skin?

All our products are formulated and designed to be gentle and mild enough for use on sensitive skin and areas. If your client has any known sensitivities to our key ingredients, we strongly recommend doing a small patch test before applying to a hypersensitive area.

 

Are these products safe for pregnant women?

Completely natural and safe however, it is not recommended for use while pregnant due to heightened hormones as this is when pigmentation can be caused. For best results use after pregnancy and breastfeeding.

 

Are the products all vegan friendly?

Yes 100% vegan friendly as our ingredients are plant derived.

Why are the products listed as all-natural instead of 100% natural?

Step 1,2 and 4 are 100% natural

Step 3 Brighten “the bleach” is 98.95% Natural

How have the products been tested and what were the findings?

Bryght was clinically tested in-spa for 6 months, where constant improvements were made to ensure esthetician ease of use and customer satisfaction with results with the average client seeing 1.5-2 shades lyghter after only 1 in house professional treatment.

Are there any contra-indications to using to Bryght?

Pregnancy and breastfeeding – only since the results will not work or last while the hormones are heightened as this is when pigmentation can be caused. For best results use after pregnancy and breastfeeding.

Using Bryght in conjunction with Hydroquinone, Kojic Acid or any other harsh chemical that have the ability to strip or over lighten the skin.

Intimate Brightening Post Care

 

Avoid sweating, wiping, or getting the treated area wet for a minimum of 2 hours after any Bryght products have been applied.

Avoid the sun and always wear a minimum of spf 30+ to areas that are exposed to uv rays to prevent hyper-pigmentation from returning.

Ongoing continued use of BryghtenUP will suppress and prevent future dark spots and other skin discolorations.

For best results, use BryghtenUP 2x daily on the area of concern, once In the morning after working out and/or showering and once in the evening before going to bed for better absorption.

 

Cancellation Policy

     Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 12 hours in advance. Any cancellations with less than 12 hours of notice are subject to a cancellation fee amounting to the cost of the scheduled service. 

    Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and can have travelled to the spa specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.

    When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation so please have your credit card  ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment.